EFFECTIVE DATE: June 1, 2020
If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Policy.
Suncoast Technology, Inc. is headquartered in the United States. We provide B2B online solutions and related services that enable our customers to more easily buy and sell inventory. Our customers include major wholesalers, and manufacturers looking to sell their inventory (“Sellers”) and companies looking to purchase that inventory (“Buyers”).
For more information about us, please see the “About Us” section of our Site at www.ThePhoneEx.com.
INFORMATION THAT WE COLLECT
The personal information that we may collect about you broadly falls into the following categories:
Information you provide us. We may collect personal information you provide to us voluntarily: for example, when you apply to create an account to access the Services, buy products sold via the Sites, subscribe to marketing communications from us, submit enquires to us and/or otherwise contact us. We may also collect personal information from you offline, such as when you attend one of our events, during phone calls with sales representatives, or when you contact customer support. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
The information we collect may include:
We do not, however, knowingly collect personal information from children under the age of thirteen.
Some of this information may be collected using cookies and similar tracking technologies, as explained further under the heading “Cookies and similar technologies”.
Information we obtain from third party sources. From time to time, we may receive personal information about you from third party sources (including lists from tradeshow events that you’ve registered for, and sometimes Sellers will provide us a list of buyers for their sites), but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
The types of information we collect from third parties include your first and last name, the name of the entity which you represent (if applicable), your email address, phone number, business address, and other customer information, and we use the information we receive from these third parties to access the Services, buy products sold via the Sites, subscribe to marketing communications from us, submit enquires to us and/or otherwise contact us.
HOW WE USE YOUR INFORMATION
We use personal information collected via our Sites for a variety of business purposes described below. If you are from the European Economic Area, we have also described the legal basis for collecting and using the personal information we collect from you.
We normally collect personal information from you where the processing is in our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), where we have your consent to so (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”).
We may use the personal information we collect in the following ways:
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to Contact us”.
HOW WE RETAIN YOUR INFORMATION
We retain your personal information for as long as it is necessary and relevant for the purposes outlined in the section above. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from further processing until deletion is possible.
In addition, we may retain personal information from closed accounts for Legal Reasons, e.g. to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our customer agreements and take other actions permitted or required by applicable national laws.
HOW WE SHARE YOUR INFORMATION
We may disclose your personal information to the following categories of recipient’s parties for the following purposes:
With Sellers: If you are purchasing inventory through the Services, we may share such information with the Sellers from whom you buy products via the Services, as necessary to ensure successful fulfillment of the purchases you make via the Services.
Service Providers: We may use other companies to perform services on its behalf and which require access to your information to do that work. Examples include, hosting data, analyzing data, providing marketing assistance, facilitating some aspects of the Services, sending e-mail, fulfilling purchase requests and providing payment processing services. These other companies may be supplied with or have access to your personal information solely for purposes that are described in this Policy or notified to you when we collect your personal information.
Suncoast Technology, Inc Group of Companies: We may share your information with our parent companies, subsidiaries and/or affiliates for use and processing purposes described in this Policy.
Special Circumstances: There may be instances when we may disclose personal information without providing you with a choice in order to protect the legal rights of its Sellers, us, or any of their affiliates, employees, agents and contractors; to protect the safety and security of visitors to our Site; to protect against fraud or for risk management purposes; or to comply with the law, governmental request, judicial proceeding or other legal process (including in response to public authorities to meet national security or law enforcement requirements).
Business Transfers: If we or any Seller sells all or part of its business or makes a sale or transfer of assets or is otherwise involved in a merger or business transfer, or in the unlikely event of a bankruptcy, we may transfer your personal information to a potential buyer (and its agents and advisors) in connection with that transaction.
YOUR DATA PROTECTION RIGHTS
You have the following data protection rights:
We will consider and act upon any request in accordance with applicable data protection laws.
We have implemented appropriate administrative, technical, personnel and physical measures designed to protect the security of any personal information in our possession against loss, theft and unauthorized use, disclosure or modification. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the services within a secure environment.
INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).
Specifically, our Site servers are located in the United States, and our group companies and third-party service providers and partners operate around the world. This means that when we collect your personal information, we may process it in any of these countries.
However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Policy. Such measures include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers, which require all such recipients to protect personal information that they process from the EEA in accordance with European data protection laws.
COOKIES AND SIMILAR TECHNOLOGIES
Our use of these technologies falls into the following categories:
Operationally necessary. These are cookies that are required for the operation of our Services. For example, these cookies are required to identify irregular site behavior, prevent fraudulent activity and improve security. They also allow users of our Services to make use of our functions such as shopping carts, saved search, or similar functions. Without these cookies, services that you have asked for cannot be provided.
Functionality related. These cookies allow us to offer you enhanced functionality when accessing or using our Services. This may include to remembering choices you make, such as: remembering your username, preferences and settings; remembering if reacted to something on or through the Services, so you’re not asked to do it again; remembering if you’ve used any of our Services before; restricting the number of time you are shown a particular advertisement; remembering your location; and enabling social media components like Facebook or Twitter. As described below, you may disable any of these functional cookies; but if you do so, then various functions of our Services may be unavailable to you or may not work the way you want them to.
Performance related. These cookies assess the performance of our Services, including as party of our analytic practices to help us understand how visitors use and interact with our Services, for instance which pages on our Sites they go to most often. These cookies also enable us to personalize content and remember your preferences (e.g., your choice of language, country, or region). These cookies help us improve the way our Sites work and provide a better, personalized user experience. Some of our performance related cookies are managed for us by third parties. However, we don’t allow the third party to use the cookies for any purpose other than those listed above.
Advertising or targeted related. These cookies record your visit to our Services, the pages you have visited on our Sites, and the links you have clicked. They gather information about your browsing habits and remember that you have visited a Site. We (and third-party advertising platforms or networks) may use this information to make our Services, content, and advertisements displayed on our Sites more relevant to your interests (this is sometimes called “behavioral” or “targeted” advertising). These types of cookies are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of advertising campaigns.
To find out more about interest-based ads and your choices, visit these sites: Digital Advertising Alliance, the Network Advertising Initiative, and the Interactive Advertising Bureau (IAB) Europe and these links:
We use Google Analytics, a web analysis-tool of Google Inc., 1600 Amphitheatre Parkway Mountain View, California, 94043, USA (“Google”). Google Analytics uses “cookies” to track visitor interactions, which are text files being saved to your computer to help us analyze visits to our Site and how our Services are used. For example, by using cookies, Google can tell us which pages our users view, which are most popular, what time of day our Sites are visited, whether visitors have been to our Sites before, what website referred the visitor to our Sites, and other similar information.
CHANGES TO POLICY
We may update this Policy from time to time, and you can see when it was last updated at the top of this policy. Please try to check on this page from time to time so that you can keep up to date with any changes.
If we make any material changes, we will make every effort to post a prominent notice on the Site and/or notify you via email or notification on the Services.
HOW TO CONTACT US
If you have any questions, comments or concerns about our Policy, you may contact us at email@example.com or by postal mail at 1856 N Nob Hill Road, Suite 450, Plantation, FL 33322.
If you are a resident in the European Economic Area, the “data controller” of your personal information is Suncoast Technology, Inc.